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"Could not update smart object files because the file was not found"

Sometimes when a .psd gets opened for the first time on a new computer the links get lost and confused so you just need to re-link them and you'll be good to go. Click HERE to read our article on how to fix this.

I'm having trouble downloading my files

Please make sure you have a solid internet connection. If you're still having issues, you can use a download manager add-on for your browser that can help ensure the download doesn't time out. If you're still having issues, please reach out to us via

Can I request a particular item be made into a mockup?

Definitely! We're always taking requests from customers asking for a specific item from a manufacturer. Just get in touch with us via and we'll see what we can do for you!

Can I send you guys some feedback?

Of course! We love to hear feedback, good or bad, from our customers. Just send us an email to!

Do I need special software to use your mockups?

You will need at least Adobe Photoshop CS3+ to use our mockups.